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Cloud v3.3.1

An update to our cloud infrastructure was released to the public beta on Thursday, May 6th, 2022. Release to production is set to occur on Monday, May 9th, 2022.

Cloud v3.2.5

An update to our cloud infrastructure was released to the public on Wednesday, March 16th, 2022. It adds new functionality and fixes a variety of bugs.

Added

  • Offline notifications for all devices
    • Leak Detectors are considered offline if they have not communicated with the Valve Controller for 24 hours
      • An offline Leak Detector can be caused by situations such as a depleted battery or poor connection to the Valve Controller
    • Valve Controllers are considered offline if they have not communicated with the Guardian Cloud for 36 hours
      • Note that "offline" refers only to the device's Cloud connection; the Guardian Water Leak Prevention system can still protect your property without an Internet connection (or wall power! check out the Battery Backup)
  • Various enhancements to internal dashboards used by our customer support team

Fixed

  • Valve Controller not showing up in-app after provisioning until opened or closed
  • Unreliable real-time updates to device status
    • Fixes the incorrect state shown in-app for Valve Controllers, i.e. when opening/closing a Valve Controller its status appears to "flicker" and may get stuck at "OPENING" or "CLOSING"

Updated

  • Loosened text validation rules for various data fields