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Known Issues with iOS App

This article describes the known issues in the Guardian by Elexa app for iOS. If an issue has been fixed, it will be marked off with a link to the relevant release notes.


  • Valve Controller cannot be named during setup
  • Device PIN not validated during setup
  • Valve Controller status ("Closed", "Open", etc) sometimes does not reflect actual state of device
    • Can cause issues with triggering an open/close in-app -- manually trigger open/close using the top button on the Valve Controller
  • Valve Controller probe wet/dry status not shown
    • Deleting devices sometimes returns an error even though it successfully completes
    • Event details page displays only date, not time
    • "Spinner" icon sometimes remains on-screen after network call is complete