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Known Issues with iOS App

This article describes the most up-to-date known issues in the Guardian by Elexa app for iOS.

  • Unable to opt-in or out for marketing emails (2021-01-26)
    • Default option is opt-out if input is missing
  • All devices in the main device list say “Basement Closet” (2021-01-26)
    • Soon, users will be able to specify which room their devices are in to make it easier to identify where a problem is occurring
    • Placeholder text was not hidden
  • Device list will occasionally show a valve that has recently opened or closed as being in motion, despite finishing its motion successfully (2021-01-26)
    • Cycling the valve open/close can fix this
    • Details screen appears to show accurate position
  • Battery readings shown were inaccurate, hidden for now (2021-01-26)
  • Network indicator can still show when a network call is NOT active (2021-01-26)
    • Can be ignored by users
    • Exit and enter the screen again to reset the indicator to the proper state
  • Updating the Email address associated with an account is broken (2021-01-26)
    • Investigating
  • "Spinner" icon sometimes remains on-screen after network call is complete (2021-01-26)